CorePlus Credit Union

Coronavirus (COVID-19) Update:  All CPCU branch lobbies are closed. Our drive-up services are open for extended hours.  Click here for details

Coronavirus (COVID-19) Update for Credit Card Holders: FIS, our Credit Card servicer, currently has less staff available to assist with your call. Please expect longer than normal wait times when calling in.  Thank you for your patience.

Smart Banking. Community Trusted.

COVID-19 UPDATE AND INFORMATION:

In light of the COVID-19 pandemic, CorePlus is taking the following measures to continue to meet your financial needs while at the same time ensuring the health and safety of our Members and employees.   

 

 LOBBY CLOSURES: 

  • All CPCU lobbies are currently closed.
    • The Waterford and Plainfield drive-up hours are
      • Monday-Thursday 9:30-4:30, Friday 7:30-5:30, and Saturday 8:30-12:00 
    • Our East Lyme Drive-up lane will be open during our standard business hours 
    • Our 202 Salem Turnpike Location, in Norwich, driveup lanes will be open with extended hours
      • Monday-Friday 7:30-6:00, and Saturdays 8:00-1:00
  • The Pawcatuck branch does not have a drive-up, however there is a walk-up service window that will be open during our standard business hours.  
  • The Foxwoods and Groton Branches are closed.  

 

We will notify members via email, social media and the CorePlus websitewww.coreplus.orgof anticipated re-open dates once they become available. 

 

COMMUNICATION CENTER 

  • Our Communication Center will remain open for regular business hours. Members in need of a loan can contact us at (860) 886-0576 or apply online at coreplus.org.  Most consumer loans can be completed electronically with funds deposited to your account.  Real estate loans requiring an in-person closing will be done on an appointment basis. 
  • Members needing access to a safe deposit box can contact our Communications Center to schedule an appointment. 

 

ATMS AND ONLINE SERVICES 

Branch ATMs and night drop services are available 24 hours a day.  Our ATM’s located at Norwich City Hall and Norwich Public Utilities will be unavailable as both locations are closed.   

 

Online services include: 

  • e-Open and i-Open (open new accounts, add additional savings or certificate of deposit accounts) 
  • Online Banking 
  • Bill Pay Service 
  • Remote Deposit Capture (take a picture of your check using your smart phone to deposit into your account) 
  • Loan Applications 
  • Mortgage Applications 
  • Loan Payments 

 

We encourage our members to be on the lookout for regular updates on our services.  Do not hesitate to contact us for any assistance at (860) 886-0576, or text us on our website at www.coreplus.org.  Please take care of yourself and those around you.

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Are you a current member of CorePlus Credit Union or do you live, work, or worship in New London County, Connecticut or Windham County, Connecticut?